The very first Original Helping Hand was made in 1955 – finely crafted out of wood and plastic, and in the first year they were sold for the princely sum of 12 shillings and sixpence.
These were life-long investments to support living at home, which some of our customers have cherished for 3 decades or more. Since then we have made over 12 million reachers and developed a range of other equipment to help people at home.
Over the last 57 years, we have made countless advances in reacher innovation, and expanded our line of products to include dozens of other Aids to Daily Living. We have forged new friends around the globe, and we remain committed to delivering old fashioned quality service, friendly advice, specialist knowledge, and above all, we strive to treat our customers’ satisfaction as our number one priority. We truly do provide a Lifetime Guarantee on every Helping Hand sold.
I purchased the Helping Hand division from Mecanaids a family business on its sale to Arjo in 1988, and relocated the manufacturing and sales operation to our head office, where we are today, in rural Herefordshire, England. The business has grown and evolved, but through all the divisions, retains a specialist focus on meeting customer needs fully, with a back-up team extensively trained and knowledgeable in all aspects of our products, to support your commitment to purchase.
For four decades, we have been supplying the major US catalogues, who have eventually made Chinese copies of our Helping Hands. They say that copying is the greatest form of flattery, however, we believe that we must move technology forward and offer our customers better products and a personalised service; the type of service that we would like to receive. So you will now find us in Boston making and assembling as many products as we can locally, by Americans for Americans, for distribution throughout the U.S. and all of North America.
Our team of designers is constantly pushing product development forward, and we hope you will appreciate the quality and functionality of our products when you use them.
Please do have a browse on the websites to find out more. All of our contact details can be found here, and to make it easier, our main switchboard number is (781) 436 5941.
Our mission is simple – to deliver 100% customer satisfaction, guaranteed. If you like what we do, please tell others. If we need to do better, please tell us.